Medical Equipment Services Agreement
Access to our medical equipment platform is granted for legitimate healthcare purposes only. Any commercial exploitation or redistribution of our content, product information, or medical specifications is strictly prohibited unless explicitly authorized by House of Sadaqah.
Medical professionals and patients must not tamper with or misuse any features on our site. Unauthorized access to secure medical documentation areas or attempts to disrupt our services will result in immediate action and possible reporting to relevant authorities.
Engaging in harmful behavior, such as distributing malware or violating the privacy of patient information, is strictly prohibited. Such activities will lead to termination of your account and potential legal action.
All medical equipment specifications, product descriptions, instructional content, and educational materials on this platform are the exclusive property of House of Sadaqah or our medical equipment manufacturers. These are protected by international copyright and intellectual property laws.
Healthcare institutions may use our product information for internal procurement purposes only. Any reproduction, distribution, or public display of our medical equipment content requires written authorization from House of Sadaqah.
Trademarks, logos, and service marks displayed on our platform related to medical equipment are registered and unregistered marks of House of Sadaqah or our manufacturing partners. Nothing on this site should be construed as granting any license or right to use these marks without prior written permission.
Medical professionals and healthcare providers must provide accurate credentials and qualifications when creating accounts for purchasing medical equipment. House of Sadaqah reserves the right to verify professional credentials.
You are responsible for maintaining the confidentiality of your account information, especially when accessing sensitive medical equipment purchasing capabilities. Notify us immediately of any unauthorized use of your account.
House of Sadaqah may suspend or terminate accounts that provide false medical credentials, attempt to purchase restricted medical equipment without proper authorization, or violate these terms of service.
All medical equipment purchased through House of Sadaqah must be used in accordance with manufacturer specifications and applicable medical regulations. Users are responsible for proper training on equipment operation.
House of Sadaqah provides equipment specifications and educational materials, but does not offer medical advice. Proper use of medical equipment is the responsibility of the healthcare provider or trained user.
Certain medical equipment may require special certifications, licenses, or prescriptions for purchase. By completing your order, you confirm that you meet all necessary requirements for lawful acquisition and use.
Payment for medical equipment is due at the time of order unless prior institutional credit arrangements have been established and approved by House of Sadaqah.
For healthcare institutions with established credit terms, invoices are due within 30 days of receipt unless otherwise specified in your institutional agreement.
House of Sadaqah works with insurance providers for eligible medical equipment purchases. Insurance coverage is subject to individual policy terms and requires proper documentation.
Medical equipment shipping times may vary based on equipment availability, customization requirements, and destination. Estimated delivery times are provided but not guaranteed for time-sensitive medical situations.
Some medical equipment requires special handling, white-glove delivery, or professional installation. These services may incur additional charges and will be communicated before order confirmation.
International shipments of medical equipment may be subject to import regulations, customs duties, and medical device registration requirements in the destination country.
Due to hygiene and safety considerations, returns of medical equipment are subject to strict protocols. Unopened medical supplies may be returned within 30 days, while specialized equipment returns are evaluated case-by-case.
Prescription medical devices and personalized equipment may not be eligible for return unless defective or incorrectly supplied. All return requests must be pre-authorized by our medical equipment specialists.
Refunds for eligible returns will be processed within 10-14 business days after inspection and confirmation that returned items meet our safety and hygiene standards.
House of Sadaqah liability for medical equipment is limited to the purchase price of the equipment. We are not liable for indirect damages resulting from equipment use.
Proper use, maintenance, and calibration of medical equipment are the responsibility of the healthcare provider or end user following manufacturer guidelines.
House of Sadaqah is not responsible for clinical outcomes resulting from the use of purchased medical equipment when used within or outside of manufacturer specifications.
House of Sadaqah complies with healthcare data protection regulations including HIPAA where applicable. We implement stringent measures to protect patient and provider information.
Medical information shared with us for equipment selection or customization purposes is handled with strict confidentiality and used only for fulfilling your medical equipment needs.
We do not sell or share your medical information with third parties for marketing purposes without explicit consent, except as required for order fulfillment or by law.
House of Sadaqah reserves the right to modify these terms at any time. Continued use of our services after changes constitutes acceptance of the modified terms.
Significant changes to terms affecting medical equipment purchases will be communicated to registered users via email or through notifications on our platform.
For healthcare institutions with existing contracts, terms changes will be governed by the agreement terms and conditions specified in your institutional contract.